Each open source community is different and therefore requires different metrics for data-driven decisions about building and supporting it. What makes it so tricky is that everyone pays attention to different aspects of communities. In this talk, we will explore what metrics are available to look at communities and to track the impact of changes we make as we build and support them.

We will look at real-world examples of how metrics have been used to build and support open source communities. This is based on conversations in the CHAOSS Project, an open source community that defined metrics and developed software to get these metrics. This talk will share what we have learned in the CHAOSS Project about having metrics for open source communities. Once the right metrics have been decided on, both technical and organizational challenges need to be overcome, which we discuss how to do.

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